Return Policy

Our Return Policy

At Calyra Skin, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging.

How to Request a Return

To initiate a return, please contact us at our Contact page with your order number and reason for return. We will respond within 2 business days with instructions.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Non-Returnable Items

For hygiene reasons, opened or used products are not eligible for return unless they are defective or damaged upon arrival.

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately with photos and we will make it right at no cost to you.